To receive an accurate quotation today we simply need you to add the items you are interested in to your shopping cart then from the shopping basket.
Please note: International products are usually shipped on a pallet (unless otherwise requested) and depending on the size of your order, we also provide a free container loading service for 20ft or 40ft containers.
We have several shipping methods to accommodate your needs. Here is an overview of the various options and pricing for common game room ( Mancave) products. For all methods, the delivery address must be accessible to an 18 wheeler freight truck. If you need a smaller truck, please indicate that when you place an order. Please inspect the items when they are delivered and report any damage to us in the presence of the shipper.
Shipping method definitions:
Curbside Delivery
$399 for standard sized item.
Item(s) will be dropped off in the box on a pallet in a driveway or wheeled by pallet jack into a garage (as long as there is no step). If item is being delivered to a commercial building, it will be dropped in front of the building or brought to a loading dock.
Inside Delivery No Stairs (Without Assembly)
Weight-based pricing. Item(s) will be brought inside the home or building and brought into the room of choice.
The item(s) will not be unboxed/unwrapped and no assembly will be performed.
Inside Delivery With Stairs and Assembly
Weight-based pricing. Up to 30 minutes of light assembly will be performed. For pinball machines, the legs will be installed and the backbox will be hinged up, but the balls will not be installed.
Delivery Times:
The Pinball Company, AP makes no guarantee, expressed or implied, on the delivery time of any products sold. Any estimates given are subject to change and are dependent on time and method of payment, product availability, and turnaround times of shipping companies. In general, items can take from a few days to a few weeks to deliver. New items that are in stock can typically ship right way, while refurbished items may need to be cleaned and tested before they are ready to ship. For the best estimate of shipping times for a specific item, please call and speak with a representative. Expedited delivery may be available.
Shipping Policy
Most in stock items ship within 3-5 business days. Orders are shipped on first come first serve basis.
Shipping
We ship in the USA only via Ups or Fedex Shipping.
If you fail to be available during the arranged delivery, additional charges will occur. The motor freight company will store the item until delivery can be rescheduled. Please note these charges are normally very high and will be the responsibility of you the customer.
All other items are shipped via UPS Ground. UPS will deliver packages requiring a signature.
Your tracking information will be emailed to you via the email provided during checkout. You can visit the carrier’s website to track your item.
Damaged Items:
If there is visible damage upon inspection of the item,
Refuse the delivery, make note of the damage on the bill of lading and contact us. If damage is not noted, the motor freight company may reject the claim. Please note that if you accept the delivery when there is visible damage, neither the motor freight company nor our company will be responsible for any damage claims.
If there is concealed damage, it is very important that you document it with pictures and notes. A claim still needs to be filed with the motor freight company, but we will assist you with the claim and work to insure that you are a satisfied customer. You must file this claim within 48 hours of delivery. If the claim is not filed in a timely manner, the motor freight company will not accept the claim. We will either have the item returned to us for a full refund minus the shipping charges or we will repair the item.
Also check Delivery International Shipping.